Refund Policy

Last updated: October 5, 2026

This policy applies to paid Visaro plans. Paid plans are sold by our reseller Paddle.com, the Merchant of Record for all our orders, so refunds are issued by Paddle to your original payment method.

Alpha

While Visaro is in alpha, every plan is free and nothing is charged.

Your first payment

If Visaro is not right for you, ask for a refund within 14 days of your first payment for a plan and we will refund it in full, no questions asked.

Renewals

You can cancel at any time. Your plan stays active until the end of the period you already paid for, and you will not be charged again. We do not refund a period that has already started, unless:

• you were charged by mistake, for example twice for the same period;
• the service was unavailable for a significant part of the period because of a fault on our side.

How to ask

Write to help@visaro.app from the email of your account, or contact Paddle through the link in your receipt. We reply within 2 business days.

Your rights

This policy does not limit any rights you have under the consumer law of your country.