Terms of Service

Last updated: October 5, 2026

These terms are an agreement between you and Private Entrepreneur Pavel Ivanov, registered in the Republic of Armenia (TIN 20315453, state registration number 286.1588453), 12 Vagharshyan St., Arabkir, Yerevan 0012, Armenia ("Visaro", "we", "us"). They apply when you create an account to take bookings with Visaro. By creating an account, you agree to them.

1. The service

Visaro lets businesses and independent specialists publish a booking page at {name}.visaro.app, manage services, schedules, bookings and clients, and invite their team.

2. Your account

  • You must be at least 18 and able to enter into a contract. If you sign up for a business, you confirm you may act for it.
  • Keep your email account secure: it is how you sign in. You are responsible for what happens in your Visaro account and for the people you invite.
  • Tell us at help@visaro.app if you think someone got into your account.

3. Your content and your clients

  • You own what you add: your business details, photos, services, and your clients' data. You give us permission to store, process and display it to run the service, for example to show your page and send booking details.
  • You are responsible for that content being accurate and lawful, and for having the right to use the photos you upload.
  • You decide what data you collect from your clients. You are responsible to them for it, including telling them how you use it. Our booking page shows them a short notice on your behalf.

4. Acceptable use

You may not use Visaro to:

  • offer illegal services or services that require a license you do not have;
  • publish content that is misleading, hateful, sexually explicit, or that infringes someone else's rights;
  • send spam, collect data you have no right to, or impersonate someone;
  • interfere with the service, probe it for vulnerabilities without our written permission, or scrape it.

We may remove content or suspend accounts that break these rules. Unless the risk is urgent, we will tell you first.

5. Plans, payment and refunds

  • Plans and prices are listed at visaro.app/pricing. The Free plan includes up to 50 online bookings a month, meaning bookings your clients make on your booking page. Bookings you add in the admin are not counted.
  • Alpha. While Visaro is in alpha, every plan is free. We will email you at least 30 days before paid plans start applying to your account. If you create your account during the alpha, you keep the Solo plan at USD 4.99 a month for as long as your account stays active.
  • Who sells paid plans. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payment, invoices and sales tax or VAT, and its buyer terms apply to the purchase.
  • Renewal and cancellation. Paid plans renew every month until you cancel. You can cancel at any time, and your plan stays active until the end of the period you paid for.
  • Price changes. We will email you at least 30 days before a new price applies to your subscription.
  • Refunds are described in our Refund Policy.

6. Availability and changes

We work to keep Visaro running and secure, but we provide it "as is" and cannot promise it will always be available or error-free. We may change or stop features. If we make a change that significantly reduces the service, we will tell you in advance where we reasonably can.

7. Ending the agreement

  • You can delete your business at any time in the admin. We delete its data 30 days later. Until then you can ask us to restore it.
  • We may end or suspend your account for a serious or repeated breach of these terms, or if the law requires it.
  • Before deletion you can export your data on request at help@visaro.app.

8. Liability

  • To the extent the law allows, we are not liable for indirect losses, such as lost profit, lost bookings or lost data you could have backed up.
  • Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or USD 100 if you paid nothing.
  • Nothing in these terms limits liability that cannot be limited by law.

9. Governing law

These terms are governed by the laws of the Republic of Armenia. Disputes go to the courts of Yerevan, unless the law of your country gives you the right to bring a claim where you live.

10. Changes to these terms

We will post changes on this page and email you about significant ones at least 14 days before they apply. If you keep using Visaro after that, the new terms apply.

11. Contact

help@visaro.app

Data Processing Addendum (DPA)

This addendum is part of the Terms of Service. It applies to personal data of your clients and team that Visaro processes on your behalf ("Client Data").

  1. Roles. You are the controller of Client Data. Visaro is your processor.
  2. Instructions. We process Client Data only to provide the service as described in the Terms and as you set it up in the admin, and as the law requires. We do not use it for our own marketing and do not sell it.
  3. Confidentiality. Only people who need access to run and support the service can see Client Data, and they are bound by confidentiality.
  4. Security. We use encryption in transit, access controls, separation of each business's data, and providers with recognized security certifications.
  5. Subprocessors. You authorize the subprocessors listed in our Privacy Policy. We will update that list at least 14 days before adding a new one. You can object by writing to help@visaro.app and, if we cannot resolve it, delete your account.
  6. Transfers. Client Data is stored mainly in Singapore. Where it is processed in other countries, we rely on our providers' contractual safeguards.
  7. Requests from individuals. If a client or team member contacts us about their data, we will pass the request to you and help you respond.
  8. Personal data breach. We will notify you without undue delay, and where possible within 72 hours, after we become aware of a breach affecting your Client Data, with the information we have.
  9. Deletion. When you delete your business, we delete Client Data 30 days later, and from rolling backups as they expire.
  10. Audits. On request, we will provide reasonable information to show we meet this addendum.